“Why does this invoice show as paid when there's no payment attached to it?”
Controller · Manufacturing
“Which orders are stuck waiting on a back-order, and what's actually holding each one?”
Operations · Distribution
“The aging report doesn't match the receivables account. Where's the difference coming from?”
Controller · Distribution
“Which products did we sell below cost last month, and on which orders?”
Owner · Wholesale
“Why did this transfer reserve stock from the wrong warehouse?”
Operations · Wholesale
“Two deposits from last Tuesday never matched a statement line. Can you find them?”
Controller · Food service
“Why is this product showing in stock on the website when we have zero on hand?”
Operations · Retail
“What does a payment status of “in process” actually mean?”
Operations · Distribution
“If I enter a bill without an invoice it lands in the interim account — what happens to it after that?”
Controller · Manufacturing
“Odoo 19 has a payment method called cash on delivery. How does it work?”
Consultant · ERP consulting
“Can I set up a recurring bill in Odoo for a fixed monthly charge?”
Consultant · Publishing
“Can you explain how the repairs flow works in Odoo?”
Consultant · ERP consulting
“Can the fiscal position be locked once a sales order is confirmed by payment? Staging only until we're ready.”
Operations · Distribution
“What is “origin of goods” on a product for — is it just a note, or does it affect anything else?”
Operations · Distribution
“What is the purpose of snooze in the replenishment rules?”
Operations · Distribution
“Is there a way to filter sales orders that have a message from the customer and are pending a response?”
Operations · Distribution
“How do we save a customer's prices against a specific job?”
Operations · Distribution
“Can you find any irregularities that would explain why our July sales were abnormally low?”
Operations · Distribution
“I can see payments against these bills but the bills still show unpaid. Can you apply them so they show as paid?”
Controller · Manufacturing
“Is the stock interim account goods received but not yet billed?”
Controller · Manufacturing
“Stock interim delivered is negative $68K at the end of May. Why? These were invoiced and delivered.”
Controller · Manufacturing
“Why can't I rent out this serial number?”
Operations · Events
“Why don't I see any stock for this product in the product list?”
Operations · Wholesale
“Can you find all rentals with order lines over quantity 50?”
Operations · Events
“What's the best way to reorder everything that needs ordering from one vendor, and how do I do it?”
Operations · Distribution
“In the shop floor app, can I choose which package is being consumed?”
Consultant · Distribution
“Is there a way to see whether a customer opened the invoices we emailed?”
Controller · Manufacturing
“Why do I still see a sales order after it has been invoiced and the bill sent?”
Owner · Manufacturing
“I have a vendor overpayment I want to write off. Which account should it go to?”
Controller · Manufacturing
“How do I connect a salesperson to the incentives app?”
Controller · Manufacturing
“Why does this invoice still show as a sales order after it was invoiced and paid?”
Owner · Manufacturing
“Which week is the last payroll that was imported into Odoo?”
Controller · Manufacturing
“Are delivery emails going out with the delivery slip when a transfer is validated in production?”
Operations · Distribution
“How do I write off invoices and credit notes in my system?”
Operations · Distribution
“Can you check how delivery and pickup transfer validation is performing today?”
Operations · Distribution
“Why is this product combination not available?”
Consultant · Retail
“A serial number was returned but still shows as on rental. How do I resolve it?”
Operations · Events
“Can the forecast column show in the product list on a load transfer, the same as on out and pickup?”
Operations · Distribution
“How do I search by drop ship?”
Controller · Manufacturing
“Why does the liquidity transfer account have a balance at month end? We normally do everything same-day.”
Controller · Manufacturing
“The reconciliation screen for a bank journal is very slow. Can you help me work out why?”
Consultant · Events
“Is there a statement I can send customers showing due dates, and where do I see when each one is due?”
Owner · Manufacturing
“I touched a bill with an expense line by mistake — where did it post?”
Controller · Manufacturing
“What happens to cost of goods if an order is confirmed and delivered before the bill and landed cost are validated?”
Operations · Distribution
“How is the customer balance calculated?”
Consultant · ERP consulting
“Which apps do I need installed to pick a dropship route through the warehouse availability widget?”
Consultant · Import & wholesale
“How is pickup validation performing on the barcode app this week — how long is it taking, is there any lag?”
Operations · Distribution
“When a purchase order is linked to a sales order, can the receipt moves be allocated to the sale move lines automatically?”
Consultant · Retail
“Employees can't attach proof-of-delivery photos in the barcode app — it kicks them out. Can you see why?”
Operations · Distribution
“There's $4,800 sitting in retained earnings from undeposited funds that needs to come out. Which account should it go to?”
Controller · Manufacturing
“Can you check why this order is missing an outbound transfer and has two inbound ones?”
Operations · Events
“Emails aren't being sent from our production server. Can you check what's going on?”
Owner · Import & wholesale
“When I reverse an invoice, where do I find it? I don't see it from the sales order.”
Controller · Manufacturing
“Which tenants haven't paid this month's rent?”
Operations · Small business
“Why can't I select the put-on-hold route in my POS session?”
Consultant · ERP consulting
“Customers are saying emails aren't coming through from our system. Can you investigate?”
Operations · Distribution
“Are there any duplicate sales orders in production from before our go-live date?”
Operations · Distribution
“What's the best way to see the fill rate on orders I've shipped?”
Consultant · Wholesale
“Why doesn't a credit note email out when I send it directly from the system?”
Operations · Import & wholesale
“When I filter bills to due in the next 3 days, does that include bills with no payment terms?”
Controller · Manufacturing
“My partner ledger opens with a full-year date range. How do I make it open as of today instead?”
Controller · Manufacturing
“Which app adds 30, 60 and 90 days of sales history to a purchase order?”
Consultant · ERP consulting
“Why does this product come onto the shop floor even though there's inventory?”
Owner · Food service