Every finance team has the number that will not reconcile. The bank balance is off by a consistent amount. The inventory valuation disagrees with the general ledger. Two reports that should agree don't, and the last person who understood why has left.
These are miserable to chase by hand because the answer is almost never where you start looking. It's a journal entry posted twice, a product with a costing method nobody changed, a date filter on a report that quietly excludes a week. Finding it means walking the records, and the records are the part nobody has time for.
CodeCobra reads your live database and walks them for you. It comes back with the cause and the specific records that demonstrate it — not a confident summary you have to take on trust. If it can't establish something, it says so rather than producing a plausible number.
Nothing is changed while it investigates. An Odoo connection set to Read cannot write, so you can point it at production and get an answer without any possibility of it altering what it's looking at.
What people asked, and what came back
Real production requests, condensed and with anything identifying removed.
ControllerManufacturing
Why is my bank balance off by $35,000 every month for June and July? Is there an entry we made that caused it?
What happened: Traced it to a journal entry posted in June and repeated in July, found the balancing side hit Cost of Goods Sold, and drafted the reversal — waiting on approval before touching anything.
ControllerManufacturing
Outstanding receipts as of June 30 show $977K. What makes that up — is it payments that never bank-matched?
What happened: Broke the balance down into its components and isolated exactly which portion was payments that never matched a bank statement line.
OperationsDistribution
Are internal notes being printed on my pickup tickets?
What happened: Yes — found the exact ticket where internal pricing notes printed under two products, and the template line responsible. Corrected its own first theory when the real order contradicted it.
OperationsDistribution
Why does this product take the contractor pricelist price for a retail customer instead of the retail price?
What happened: Diagnosed the pricelist rule — then warned that the obvious fix alone would make 70 items bill $0.00 on another price list, and fixed both.
OwnerManufacturing
Based on inventory for this item, how many pieces did I actually get out of each metric ton?
What happened: Computed the true delivered cost per tonne — base price plus landed charges, 44.6% on top of the raw material price — pulled live from his own inventory.
OperationsDistribution
Review these orders — why didn't they auto-invoice?
What happened: Walked both orders through the auto-invoice conditions and named the one condition each of them failed.
ControllerManufacturing
This delivery shows delivered to the customer, but the stock moves say it went to a different address. Why?
What happened: Followed the stock moves and explained the mismatch between the order's address and where the goods actually shipped.
ControllerManufacturing
There's a payment of $575.65 and another of $486.19, both reconciled. Can you see them?
What happened: Found both payments, confirmed their reconciliation state and showed what each one was matched against.
ControllerManufacturing
Is there a $750 charge that hasn't been matched to the bank yet? If so, which one?
What happened: Identified the single unmatched $750 charge and the statement line it belonged to.
DeveloperEvents
When we process a purchase order connector record, do we create new lines from the ticket group or from the purchase order item?
What happened: Read the connector source and answered precisely — and along the way found a shadowed logging module that had been silently breaking log output.
More requests in this category
455 more real requests in this job, grouped by the part of Odoo they touch.
Accounting
A customer is getting a lock date notification when trying to reset an invoice from 2023. Can we remove that?Consultant · Small business
A tenant paid an invoice twice last week. Does my system have a way to stop someone paying an invoice twice?Operations · Small business
A user called and said he created an account move to write off credits but now can't find it.Consultant · Distribution
After I select all the matching transactions, how do I actually reconcile it? Do I need to click anything?Controller · Manufacturing
All these loans are in the bank account in June, but I can't reconcile them — they don't come up, even though I know they were entered. Why?Controller · Manufacturing
Are the commission plans based on invoicing excluding tax or including tax?Operations · Distribution
Are you able to batch and reconcile these credit card payments? They have to be exact in the end — the batches are dated 04/30.Operations · Distribution
As of the go-live date the stock interim delivered account is −$68K. Why? These are invoiced and delivered.Controller · Manufacturing
Can I create one invoice from two sales orders?Controller · Manufacturing
Can I set up a recurring bill in Odoo for a fixed monthly charge?Consultant · Publishing
Can the fiscal position be locked once a sales order is confirmed by payment? Staging only until we're ready.Operations · Distribution
Can we review the 2024 close? Work out whether it's even necessary and what you'd recommend as the next steps.Consultant · Distribution
Can you check how delivery and pickup transfer validation is performing today?Operations · Distribution
Can you check the journal entries I've made on this account since 2025?Controller · Manufacturing
Can you check whether we reconciled against a bank statement account other than the usual one?Controller · Manufacturing
Can you check why this order is missing an outbound transfer and has two inbound ones?Operations · Events
Can you remove all the payments from the statement and send it back to me as a PDF? Also, these invoices dating 90+ days — were they not paid, or is something applied wrong?Controller · Manufacturing
Can you tell me how this bill was entered? Was it an email from the customer that generated it? And how was this other one done? I need to know how these bills got in.Operations · Distribution
Customers pay by credit card at the counter and the money lands in Odoo, but no invoice is generated. The sale shows as paid and the cash side reconciles, but there's nothing on the receivables side.Developer · Distribution
Do you see a chargeback for a customer cheque being returned, for $17,623.06, twice?Controller · Manufacturing
Does my accounting add up? Do my books make sense?Consultant · Distribution
Does Odoo have a reconciliation report? Can I see it based on the statement?Consultant · Events
Does our current version of the hosting service support automatic subscription billing with Stripe?Consultant · ERP consulting
Don't do it yet, but is it possible to take the batch number off a payment, like the reference number, and create the credit card batches automatically that way?Operations · Distribution
For this vendor, can you check whether there's an overpayment, or whether bills were paid twice?Controller · Manufacturing
How can I add a 3% credit card fee to an order?Operations · Wholesale
How can I see vendor balances?Controller · Manufacturing
How can I view all the bills entered by a specific user?Controller · Manufacturing
How can Odoo monitor the bank feed and automatically record tenant payments received by transfer?Operations · Small business
How can we create a commercial invoice in Odoo for something that hasn't delivered? The items are set to invoice on delivered quantity.Controller · Manufacturing
How come I have $250K in the clearing account? I wrote a cheque from clearing, then debited clearing and credited a different account, and it doesn't come to zero.Controller · Manufacturing
How come on my March 31 balance sheet I see owner's draw at −$1,941,563, but when I click into it it's only −$692,909?Controller · Manufacturing
How come the fuel on this invoice doesn't add up?Controller · Manufacturing
How come the liquidity transfer as of 30 June has a balance? We usually do all the transactions the same day.Controller · Manufacturing
How come this bill shows as unpaid when it was paid in full?Controller · Manufacturing
How come when I look at the customer statement for the walk-in customer I don't see all the transactions between January and today?Consultant · Publishing
How do I change the decimal precision of the quantity on a bill?Consultant · ERP consulting
How do I create a credit note that doesn't affect the quantity delivered on the same order, but goes against an invoice?Controller · Manufacturing
How do I enter a credit on a credit card in Odoo?Controller · Manufacturing
How do I record a bounced cheque in Odoo accounting?Owner · Import & wholesale
How do I see the ledger of charges and payments for a tenant?Operations · Small business
How do I write off invoices and credit notes in my system?Operations · Distribution
How does billing for recurring server invoicing work?Consultant · ERP consulting
How is the customer balance calculated?Consultant · ERP consulting
How is the drawn amount on a contact calculated?Consultant · Manufacturing
How was this bill uploaded, and why isn't there a digitised view of the attachment?Operations · Distribution
I accidentally touched a bill that had an expense line. Where did it run to?Controller · Manufacturing
I added a landed cost entry to a warehouse delivery and noticed it didn't update the sales order margin. Why?Consultant · Manufacturing
I can see payments against these bills but the bills still show unpaid. Can you apply them so they show as paid?Controller · Manufacturing
I can see this invoice had a balance of $17,303.25 on the 24th, and on the 27th the balance is $17,323.25. Why did it change by $20?Controller · Manufacturing
I created a payment of $106,644.02 from the clearing account, then created a journal entry. Now when I go to journal items to reconcile the two outstanding accounts I can't find it. Why?Controller · Manufacturing
I drew $125,000 this week against no specific bill, just into our account, and another $70,000 today. Was it entered the same way, or is something still missing?Controller · Manufacturing
I have $780K of received shipping charges sitting in interim waiting for the goods to be delivered. Are they all from after go-live, or are some from before and will never clear?Controller · Manufacturing
I have a bank transaction for $6,689.10 but the cheque was imported from QuickBooks into Odoo as $6,689.14. I can't reset it to draft because it was imported. What can I do?Controller · Manufacturing
I have a cheque that was imported into Odoo and it was deposited twice. How do I enter that?Controller · Manufacturing
I have a new line of credit. Why doesn't it show up — is it a bank?Controller · Manufacturing
I have a vendor I want to pay $57K through a finance company. How do I enter that payment in Odoo? I want the amount owed to the finance company to be a payable, not a loan.Controller · Manufacturing
I have a vendor overpayment I want to write off. Which account should it go to?Controller · Manufacturing
I have a vendor with prepayments applied and there's a credit sitting there. Can you check how it was applied? The vendor paid us back because we cancelled the order — how do I apply the payment?Controller · Manufacturing
I have old customer payments from 2011 that were never matched to the bank and never cleared. We made a journal entry to clear them — is there a way to stop seeing them?Controller · Manufacturing
I have one payment that I want to use to pay several invoices partially. How do I do that?Consultant · ERP consulting
I have recipients who earn margin-based commission. What happens when a customer returns something and I raise a credit note?Consultant · Manufacturing
I have things from before go-live sitting in undeposited funds that were deposited after we went live. How do I get them out of that account, given Odoo doesn't use it?Controller · Manufacturing
I imported payroll and the tax amount was $12,229.79 dated 27 July. Why can't I find it when I reconcile?Controller · Manufacturing
I imported some payments into staging and now I see they all have random general ledger accounts associated, not just receivables and payables.Consultant · Wholesale
I just deleted a payment. Can you check whether it was already bank matched, and how it was paid?Controller · Manufacturing
I made a parent company, and I want the parent company to only make purchases — everything else, receiving, stock and payables, stays in the regular company. What do I need to do so I don't break anything?Operations · Wholesale
I made a payment of $17,815.34 to this vendor — from which bank?Controller · Manufacturing
I made a payment today using the card. Where can I find those transactions?Controller · Manufacturing
I need to pay a finance fee on a credit card. How is that entered correctly in Odoo so it reconciles properly against the transaction and the bank?Controller · Manufacturing
I paid $36,190 from a finance company and I'm trying to match it so it falls off the clearing account on the dashboard. At step three, why don't I see the $36,190 outstanding payment to tick?Controller · Manufacturing
I paid our vendor $65,097.36 from the clearing account, and it was paid by a finance company. Can you tell me whether everything was done? I can't find the bill for that amount.Controller · Manufacturing
I received a loan — a transfer of $1,000,000 on 30 June I think. Do you see it? And do you see a transfer entered showing it was returned, or not yet?Controller · Manufacturing
I reconciled two accounts. On the accounting dashboard it still shows my beginning balance from this month, but on the suspense account the ending balance matches.Controller · Manufacturing
I see a payment on my card for $99,999.99 and another for $17,134. Were they really on the statement? Why don't I see them in Odoo — I reconciled, and I should have seen the debit.Controller · Manufacturing
I see ocean freight and duty get entered and they go to an interim account. I was told that once it's validated it moves to an expense account. Can you check whether it comes out of interim?Controller · Manufacturing
I set collections up to include invoices, but I think because the invoices were imported into Odoo rather than created there, it doesn't send. How do I easily tell when I sent a manual collection email?Controller · Manufacturing
I ticked the 1099 box on two vendors in setup, made a payment, and it doesn't come up on the report. Does that make sense?Consultant · Manufacturing
I touched a bill with an expense line by mistake — where did it post?Controller · Manufacturing
I transferred money from one account to another and entered it in Odoo as a liquidity transfer of $75,000. I'll bank-match when reconciling, but do I have to do anything else?Controller · Manufacturing
I used the clearing account again and it stays on my dashboard. How do I get rid of it — and is outstanding payments the right place rather than a clearing account journal entry?Controller · Manufacturing
I want to plan properly for the accounting setup and configuration. Chart of accounts, journals, cheque printing — what else do we need to have in mind?Consultant · Events
I was doing some routine checking and noticed a mix-up in product costs — about $103,809.60 looks like it went to the wrong account instead of product cost.Consultant · Import & wholesale
I was told to enter a journal entry of $2,500 yesterday, and that I'd see it when I reconcile — but I don't. Do journal entries come up when I filter by a column?Controller · Manufacturing
I'd like to understand why we can't invoice several sales orders as one deposit invoice — only a single one at a time.Owner · Import & wholesale
I'm done with the card reconciliation but my balance is $119K. Where does that number come from? It's not my ending balance and it's not my beginning balance.Controller · Manufacturing
I'm drawing $75,000 from a new line of credit into the bank. How do I enter that — is it a journal entry, a cheque, or what? It has to be traceable.Controller · Manufacturing
I'm getting this app installed on my production environment and I want to be sure we don't disturb anything already running. Can you tell me what open payment plans I have?Consultant · ERP consulting
I'm reconciling and I have a payment on the card of $151,427.16, but in Odoo it's a combined transaction. I can see at the top right that Odoo realised it matches — how do I check it off?Controller · Manufacturing
I'm trying to find a cheque number that was uploaded into Odoo. Why can't I find it?Controller · Manufacturing
If I create an order for $1,000 and invoice it in two parts, the recipient earns commission on the first $500. Then I invoice the second $500 — does the recipient earn again?Consultant · Manufacturing
If I enter a bill without an invoice it lands in the interim account — what happens to it after that?Controller · Manufacturing
If I lower my interim received, will my profit go up?Controller · Manufacturing
If I make a deposit of $10K and we enter a bill for $4K, does the remaining $6K move from prepayment to a credit in accounts payable?Consultant · Manufacturing
If I move money from prepayment to migration clearing, will profit go up, down, or stay the same?Controller · Manufacturing
If one company has a $100 credit, does a related contact get to use that credit, since they're part of the same organisation?Operations · Distribution
Is the stock interim account goods that have been received but with no bill entered yet?Controller · Manufacturing
Is there a payment on 06/08 for $53.36 with this reference number in Odoo?Operations · Distribution
Is there a statement I can send customers showing due dates, and where do I see when each one is due?Owner · Manufacturing
Is there a statement I could send to customers showing when things are due, and where can I see when the due date is for a customer?Owner · Manufacturing
Is there a way to see whether a customer opened the invoices we emailed?Controller · Manufacturing
Is there a way to see whether a customer viewed the invoices that were emailed to them?Controller · Manufacturing
Is there an old deposit that hasn't cleared the bank yet?Controller · Manufacturing
Is this bill reference entered twice, or is the payment just not applied to the bill?Controller · Manufacturing
Look at the commissions on this sales order — a second commission was generated with a negative base. Why?Consultant · Manufacturing
Look at the top line of the commissions app — why is the margin 4.56? What makes it total to that number?Controller · Manufacturing
Look at this customer's sales order — why is it marked as paid when it isn't paid? And the customer balance shows $666.51.Consultant · Hospitality
Mortgage interest expense has −$900 sitting on the profit and loss as of today?Controller · Manufacturing
My accounts receivable in Odoo is $12,212,515.59 but the account balance in QuickBooks is $12,350,739.02. I've attached the spreadsheets I imported — can you pinpoint it?Consultant · Manufacturing
My partner ledger opens with a full-year date range. How do I make it open as of today instead?Controller · Manufacturing
My products invoice on delivery. Is there a way to force a regular invoice instead of a down-payment invoice on products that may not be delivered but we want to invoice anyway?Operations · Distribution
My vendor wants a 50% deposit when I place the order and the rest when I receive the goods — but then they ship part of the order. So on $10,000 I have a 50% deposit against a partial receipt.Consultant · Manufacturing
No need for code or planning, I just need to understand something. In Odoo, if I want to exclude an invoice from the follow-ups, how do I do that?Consultant · Manufacturing
Odoo 19 has a payment method called cash on delivery. How does it work?Consultant · ERP consulting
On 20 July I see an entry of $150,000 from the line of credit to the bank. The other side of the liquidity transfer is missing — where's the draw on the line of credit?Controller · Manufacturing
On my balance sheet as of 30 June, how come I don't see the $1.5M loan under loans — only the other one? Where was it applied?Controller · Manufacturing
On the $530K prepaid we did a journal to accounts payable. I'm trying to think why that's different from a regular prepayment in Odoo, where it sits in the prepayment account as an overpayment on a vendor.Controller · Manufacturing
On the bank account I'm looking for a $7,500 cheque. It looks like it was already reconciled — can you undo it?Controller · Manufacturing
On this customer's statement the balance is $136,470.40, but the invoices to pay come to $9,870.40. Can you explain why those two numbers don't agree?Consultant · Distribution
On this customer's statement, on April 17 they made a payment of $3,600. The cheque bounced, we cancelled the payment and created a reversal.Consultant · Distribution
Show me where Odoo calculates unallocated earnings — the profit or loss reported on the P&L for a year that hasn't been allocated anywhere or moved to retained earnings yet.Controller · Manufacturing
Stock interim delivered is negative $68K at the end of May. Why? These were invoiced and delivered.Controller · Manufacturing
The aging report doesn't match the receivables account. Where's the difference coming from?Controller · Distribution
The balance due on this invoice is $5,352.20, so why is the follow-up report showing the full $41,125.00?Consultant · Manufacturing
The bill is for $650 but it's only supposed to be $325 on commission. Can I change the landed cost to $325, and will only $325 hit the invoice as landed cost?Controller · Manufacturing
The commissions created for this invoice look like they've duplicated. Can you tell me why?Consultant · Manufacturing
The last payment to this vendor has an unapplied $500 on it. Can you check and confirm?Controller · Manufacturing
The March 31 profit and loss and balance sheet are off by about $1M. The books were closed as soon as we went live, so I'm trying to understand where the gap comes from.Consultant · Manufacturing
The reconciliation screen for a bank journal is very slow. Can you help me work out why?Consultant · Events
There are two deposit bills where the lines are tagged as landed cost for some reason. Why?Consultant · Manufacturing
There's $4,800 sitting in retained earnings from undeposited funds that needs to come out. Which account should it go to?Controller · Manufacturing
There's a $150 overpayment on freight forwarding — we were charged more than the bill was entered for. How do I wipe that? It's 15 months old. Should I enter a bill now for the difference?Controller · Manufacturing
There's a payment of $6,665 to this vendor. Let me know which invoices it was applied to, and the dollar amount for each.Controller · Manufacturing
There's an overpayment of 51 cents and 23 cents from this vendor. Which journal entry should I create to clear it?Controller · Manufacturing
These sales orders can't be invoiced. Can you check why?Controller · Manufacturing
They have some old accounting data that's pretty much inaccurate. What's the best way to clean it up so they can start from scratch going forward?Consultant · Wholesale
This bill has a payment on it — I paid it normally. Why wasn't it applied? I can see a payment against it in the bill, so it was applied. Why is it still open?Controller · Manufacturing
This bill was entered, but the goods were already delivered to the warehouse before go-live, so the go-live quantity had them in stock. Did it reach the interim account, and how do I take it out?Controller · Manufacturing
This customer is listed as net 45. How come the invoices list net 30?Controller · Manufacturing
This invoice was originally marked as paid and then unreconciled. Is there any way to tell which payments it was originally reconciled against?Consultant · Distribution
This invoice was paid and the underpaid amount was written off. How come it's still on the follow-up report?Controller · Manufacturing
This line shows as ready to be invoiced but it was already invoiced. Why?Controller · Manufacturing
This payment of $4,796 shows as unreconciled. Why?Controller · Manufacturing
This shows 7,392 and 5,470 quantity invoiced, but I can see we invoiced double the quantity. How come it doesn't reflect that?Controller · Manufacturing
To pay bills, would I go to bills and select the ones I want to pay?Controller · Manufacturing
Total 2025 invoices net to $28,639,442.25, but the profit and loss shows revenue netting at $26,344,914.28. Why is there a difference?Consultant · Distribution
Two deposits from last Tuesday never matched a statement line. Can you find them?Controller · Food service
Was this payment of $20,097.30 bank matched? There are two — both the incoming and the outgoing payment.Controller · Manufacturing
We finished reconciling this month. Let me know if everything matches, and that it's all reconciled only against this card's transactions.Controller · Manufacturing
We got a loan of $300K last week and you told me to enter it when we bank match. Now I have to pay the loan back plus interest — how do I record that? Do I need to wait for bank matching again?Controller · Manufacturing
We paid a vendor $96,262.08 by cheque, it was returned, and then we paid by ACH. When I go to vendor bills not sent, the cheque and the bounce-back both show up. Why?Controller · Manufacturing
We received $27,300 from a customer and they overpaid by $90.67. How do I enter the payment so it doesn't sit there unreconciled?Controller · Manufacturing
We recently made some improvements to our customer contracts. Can you help me work out why this customer has $20,910.60 in customer credits?Consultant · ERP consulting
What are my outstanding payments as of go-live?Controller · Manufacturing
What are outstanding receipts on my balance sheet?Controller · Manufacturing
What are the last five payments from this customer?Operations · Import & wholesale
What does "payment incomplete" mean in Stripe?Operations · Small business
What does a payment status of “in process” actually mean?Operations · Distribution
What does it mean to set the journal entry as Odoo's official opening balance, so the company's books formally start from it?Consultant · Distribution
What happens if I add a shipping charge to an invoice that isn't on the sales order? Will it not reflect on the commission or the balance sheet?Controller · Manufacturing
What happens to cost of goods if an order is confirmed and delivered before the bill and landed cost are validated?Operations · Distribution
What's my loan balance on the balance sheet?Controller · Manufacturing
What's the $1,000,000 liquidity transfer at 30 June?Controller · Manufacturing
What's the $2,500 sitting in liquidity? I made a payment from the bank to an account in the chart of accounts.Controller · Manufacturing
What's the difference between these three accounts in the chart of accounts?Owner · Import & wholesale
When I enter a received payment without setting a customer, Odoo creates a journal entry mapped to the POS receivable account instead of the main receivables. Why, and how can I change it?Consultant · Events
When I filter bills to due in the next 3 days, does that include bills with no payment terms?Controller · Manufacturing
When I go into the partner ledger I can't see the detail of a customer's invoices unless I click the arrow. Is there a way to have all the arrows open so I can view everything at once?Controller · Manufacturing
When I make a payment and change the destination account, it doesn't register as a payment against the recipient. Why?Consultant · Manufacturing
When I reverse an invoice, where do I find it? I don't see it from the sales order.Controller · Manufacturing
Where can I see all the prepayments that still need to be applied to bills?Controller · Manufacturing
Why are shipping bills going to the interim account and not to cost of goods sold or shipping?Controller · Manufacturing
Why are the credit card fees hitting the transfers in the staging environment?Operations · Distribution
Why can't I reconcile? All the charges are entered. I think in Odoo we've separated the finance fee and the charge, and the statement is one line. Can you tell me how to reconcile it?Controller · Manufacturing
Why do I see freight bills that aren't due showing on my saved search for bills due in the next three days? The terms don't seem to carry across, and it keeps happening.Controller · Manufacturing
Why do I still see a sales order after it has been invoiced and the bill sent?Owner · Manufacturing
Why does the liquidity transfer account have a balance at month end? We normally do everything same-day.Controller · Manufacturing
Why does this invoice show as paid when there's no payment attached to it?Controller · Manufacturing
Why does this invoice still show as a sales order after it was invoiced and paid?Owner · Manufacturing
Why doesn't a credit note email out when I send it directly from the system?Operations · Import & wholesale
Why doesn't it email a credit memo to the customer directly from Odoo?Owner · Import & wholesale
Why is the refund button showing −$293.72 when it should be −$109.56?Operations · Distribution
Why is this sales order showing a refund?Operations · Distribution
With the current setup, will this sales order ever validate on its own once the Stripe payment is confirmed?Consultant · ERP consulting
Inventory & warehouse
A serial number was returned but still shows as on rental. How do I resolve it?Operations · Events
Are the custom products following a make-to-order route in staging and production? If not, how does the route need to change?Consultant · Food service
Are you any good at doing an inventory analysis — looking at what's missing and what you think is worth ordering?Owner · Import & wholesale
Can the forecast column show in the product list on a load transfer, the same as on out and pickup?Operations · Distribution
Can we enter one dropship against two sales orders?Controller · Manufacturing
Can you check why this sales order shows 8 delivered when the transfers show 9?Operations · Events
Can you explain the $0.00 unit cost on this return?Consultant · Distribution
Can you explain why, in production, the material on this transfer wasn't becoming available until I manually marked the 3 pallets as ready? I want to understand it for next time.Operations · Distribution
Can you investigate why this product on this sales order doesn't get drop-shipped directly from the vendor? Why is the route sending it to a warehouse and then on to the customer?Consultant · Manufacturing
Do we have the no-negative module installed, and will it stop me validating a pick that would create a negative?Consultant · Food service
Does scanning a transfer make the user who scanned it responsible for that transfer?Operations · Distribution
Employees can't attach their proof-of-delivery pictures in the barcode app — they say it kicks them out. Can you see what's going on?Operations · Distribution
Forecasting says one available and seven forecast. What is the seven forecast for?Owner · Food service
Help me think this through, and let's stay in core Odoo. Odoo lets me put a landed cost on a picking that's already out of stock. Now I get a monthly fee from my third-party warehouse.Consultant · Manufacturing
How can I see what I have in inventory?Owner · Food service
How do I add a dropship if no backorder was selected?Controller · Manufacturing
How do I make the replenishment rule for a product be a transfer from another warehouse rather than a purchase order from a vendor, in Odoo 18?Operations · Distribution
How do I resolve this sales order if the serial number was rented out to a different customer at a later date?Operations · Events
How do I search by drop ship?Controller · Manufacturing
How do I set the projection length for reordering?Consultant · ERP consulting
How is pickup validation performing on the barcode app this week — how long is it taking, is there any lag?Operations · Distribution
I added another dropship — why doesn't the landed cost go against that dropship after computing again?Controller · Manufacturing
I added two lines and it gave me a second delivery transfer — I want just one. Why did it create a second one, how do I stop that happening again, and how do I fix this one?Consultant · Manufacturing
I counted my actual inventory on this item and I have 424 cases. Odoo is reporting 446. Find me the discrepancy.Owner · Manufacturing
I have a case with 496kg on it and I don't see it in stock on the computer. Could you locate this case for me?Owner · Manufacturing
I manually added numbers under quantity and clicked check availability even though no stock is picked. It won't let me validate, but it does change the status to ready. Is that a bug?Consultant · Distribution
I sold samples to a potential buyer and also one box of items I don't have in stock — I had the one box from trying the mould, but I never produced a whole coil.Owner · Manufacturing
I'm reviewing my landed cost. If I'm dividing the cost between products by quantity and the products cost the same amount, how come the split comes out the way it does?Consultant · Manufacturing
I'm trying to batch these up and I can't, because two of them were already batched. How do I undo that so I can batch them all together?Controller · Manufacturing
I'm trying to understand how barcode generation works here — how barcodes get generated automatically for a product and for item packaging at each level.Consultant · Wholesale
I'm using the Odoo consignment feature. I understand how to receive stock and sell it to a customer — how do I pay the vendor once the stock sells?Consultant · Publishing
If an order is already validated and delivered as a dropship and already invoiced, and now we realise it was a warehouse stock delivery — is there anything to do now?Controller · Manufacturing
If I don't have a dropship, either because it was cancelled or otherwise, and I need a new one — do I reset the purchase order to draft and confirm, or cancel and confirm?Controller · Manufacturing
If I enter an invoice without a sales order in Odoo, will it make a move in stock?Controller · Manufacturing
If this charge is for two purchase orders delivered to one place, how do I enter it in Odoo? The container had another PO so I can't put the charge on the container, and it isn't equal across the POs.Controller · Manufacturing
If we want to invoice a customer for goods sitting in the warehouse, and not invoice when it leaves, but still show that we have it in stock — how should we go about that?Controller · Manufacturing
In default Odoo 18, say a sales order has one line for 6 of a product, but the stock on order is 4 from one company and 2 from another. How do we handle that in Odoo?Developer · Events
Is the stock interim account goods received but not yet billed?Controller · Manufacturing
On this item it looks like it cost me more than every other item. I want to double-check whether that's right or whether there's a mistake.Owner · Manufacturing
On this item's moves I see 46 boxes delivered, but when I click into it I see 1,142. Why?Controller · Manufacturing
On this serial number's traceability report it shows it went out on one transfer and came back on another, but the return isn't part of the original sales order. Why?Operations · Events
Our new employee says he can't scan a return ticket and validate it. Can you confirm whether that's true or not?Operations · Distribution
The client wants new ready pickings to refresh automatically in the barcode app so the list is always up to date, without going out of the operation and back in. Is there any way to do that?Consultant · Food service
The ocean freight of $3,700 shows as a landed cost against two purchase orders, but when I open the landed cost it's only applied against one of them. Why?Controller · Manufacturing
The sales order is for 24 but the dropship is 7 on demand. Why not 24?Controller · Manufacturing
The vendor said they shipped one quantity and it came into the warehouse as delivered, and the customer says they got a different quantity. How can we add stock for the difference without affecting cost of goods?Controller · Manufacturing
There are 60 of these going out, so none in stock to use. Can you let me know which sales orders they're on?Controller · Manufacturing
There's a dropship for 130 and another for 8,000. Why does it show only 1,300 received?Controller · Manufacturing
This container has two transfers. Is the whole transaction entered correctly? Why isn't it on one dropship — if we have a container, shouldn't the dropship be on the container?Controller · Manufacturing
This is a plain out-of-the-box Odoo question — don't consider custom development. I'd rather solve it without building anything. I use a third-party logistics warehouse.Consultant · Manufacturing
This landed cost has air freight on it, and air freight isn't included in duties. How can I remove it and have the full cost go against the products only?Controller · Manufacturing
This product has an average cost of $62.19, but it's never been purchased for more than $48. Can you give me a breakdown of how Odoo arrived at that cost?Consultant · Distribution
This product was adjusted in stock with a $0 value. It was fixed afterwards. Is there any way I can fix the valuation?Consultant · Manufacturing
This purchase order is for 800 and we only received 600. Why don't I have an additional dropship for the other 200?Controller · Manufacturing
This sales order has a balance that shipped. Can I still add another dropship to it?Controller · Manufacturing
This sales order shows as delivered but it really wasn't — we returned it. Why does it show delivered but received zero?Controller · Manufacturing
This sales order shows three dropships, all cancelled, but it really did deliver and there's an invoice. Can I just add another dropship to show it delivered and all will be fine?Controller · Manufacturing
This serial number is showing in two locations?Operations · Events
This shows as delivered to the customer, but when I look at the moves I see it was delivered to the warehouse. Why?Controller · Manufacturing
This was delivered to the other warehouse last week, which means we have plenty of stock for that item there. Somehow, when I try to enter a purchase order for it, it doesn't see it.Controller · Manufacturing
We have an order validated for 11,100 and the bill came in for 11,100, but the customer says they received 11,500. Is there a way to update the invoice without saying we delivered 11,500?Controller · Manufacturing
We received a bill into the warehouse for 900 but the warehouse says they only got 800. We want to pay for 900, so how do I enter a credit for 100 boxes to scrap, so inventory drops by 100?Controller · Manufacturing
What is the purpose of snooze in the replenishment rules?Operations · Distribution
What just happened to this transfer? I was editing it and suddenly all the serial and lot numbers disappeared. Now it's blank.Operations · Events
What's the best way to handle landed costs on items with internal trucking rather than an outside bill, in Odoo 18?Operations · Distribution
What's the proper procedure when an item isn't found in the warehouse? Should I add the serial to an inactive location or to scrap?Operations · Events
When a purchase order is linked to a sales order, can the receipt moves be allocated to the sale move lines automatically?Consultant · Retail
When I change a dropship to a warehouse receipt and then immediately change my mind, I can't find the dropship operation in the list any more. Why not?Controller · Manufacturing
When I receive extra quantity of a product and then bill it, the cost and the breakdown widget come out inflated.Consultant · Manufacturing
When the merged pick slip is used, what sequence decides the order the products print in the grid?Consultant · Import & wholesale
When were the 17,000 boxes received?Controller · Manufacturing
Where do I find the landed costs per container in Odoo?Operations · Import & wholesale
Where do we have 4 of this item in stock? I only see 12 recent manufacturing orders and we already have more than 12 outbound, so why does it forecast 2?Consultant · Food service
Which apps do I need installed to pick a dropship route through the warehouse availability widget?Consultant · Import & wholesale
Which items are we out of stock on at one warehouse while we still have stock at the other?Operations · Import & wholesale
Why and how was this outbound transfer created? Everything is delivered on the sales order it relates to.Operations · Distribution
Why can't I rent out this serial number?Operations · Events
Why can't I see this receipt anywhere under the rental or customer section? It says it's part of a sales order, but when I go into that order it isn't showing.Operations · Events
Why did this transfer reserve stock from the wrong warehouse?Operations · Wholesale
Why does it show 3 ultimately available if 2 are reserved for orders?Owner · Food service
Why does this sales order not have a dropship, and why is it marked as historical? It was after go-live.Controller · Manufacturing
Why does this sales order not have any deliveries related to it?Operations · Distribution
Why does this sales order say we have to refund 10 yards and 20 retarders?Operations · Distribution
Why does this show delivery to the third-party warehouse? It's a service.Controller · Manufacturing
Why don't I see any stock for this product in the product list?Operations · Wholesale
Why is this product showing in stock on the website when we have zero on hand?Operations · Retail
Why is this showing as available in the sales order form view when I create a new sales order?Operations · Distribution
Why was a return picking generated for this order? Look at the pickings and manufacturing orders, and the order history.Consultant · Food service
Sales & quoting
A sales order doesn't go on credit hold when a partial payment is added, if the quotation was already sent to the customer. The credit check only runs for orders still in quotation state.Developer · ERP consulting
A user on staging got 10% off added to their order. Why?Consultant · Wholesale
Can you check this customer's terms? They're net 45 — check when that was entered and whether anyone changed it.Controller · Manufacturing
Can you dig out all the records of what happened to this order? It was quoted, confirmed and then cancelled somehow.Operations · Events
Can you explain how the repairs flow works in Odoo?Consultant · ERP consulting
Can you find all rentals with order lines over quantity 50?Operations · Events
Can you find any irregularities that would explain why our July sales were abnormally low?Operations · Distribution
Can you review the current split order line code and tell me how it works, with an example? Keep it short and don't change any code for now.Consultant · Events
Can you tell me which customers need action?Consultant · Small business
Do you have any ideas how to increase sales for our company?Operations · Import & wholesale
Does Odoo store the call recording and transcript on the CRM record if the call was made from the CRM?Consultant · ERP consulting
Don't act on this, but is it possible to create another type of child contact — like delivery address, contact, other address — but call it customer? We often have a contractor in that position.Operations · Distribution
How come the delivery address on this sale picked up a contact that isn't a delivery address?Consultant · Distribution
How come the warehouse availability widget isn't showing on the sales order form?Consultant · ERP consulting
How did this sales order get confirmed?Operations · Distribution
How do I connect a salesperson to the incentives app?Controller · Manufacturing
How do I push this quotation through to become a sales order? Does it have to be entered manually?Controller · Manufacturing
How do we save a customer's prices against a specific job?Operations · Distribution
I have a contact in Odoo who also has a business at a different address. Sometimes we service him privately and sometimes for the business, and we want to invoice accordingly. Is that possible?Owner · Small business
I have a copy of this sales order, but in our system it's under a different number with different dates, as you can see in the PDF. Can you explain what could have happened?Operations · Distribution
I need to readjust this customer's credit limit today, the 1st of the month. Before I do, I want to understand how the credit limit actually works.Consultant · Distribution
I saw a pop-up saying someone signed an order, but I can't find which one it was.Consultant · ERP consulting
I've set up a salesperson on all the customers. Is that only going forward? This isn't for commissions, it's for emails about certain invoices. I also need a list of company customers with the salesperson.Controller · Manufacturing
Is there a way to filter sales orders that have a message from the customer and are pending a response?Operations · Distribution
Is this possible through configuration, or does it need development? Can we set the default delivery address to always be the company address, even when another delivery contact is saved?Consultant · Publishing
Just thinking and I could use some help. We have a payment app and a credit hold. If a customer is on immediate payment we hold the order until payment is received, so no delivery picking is made.Consultant · ERP consulting
Loading the product list view or the form view takes a significant amount of time. Why?Consultant · Import & wholesale
Look at the two product blueprints that were set in the "product info" attribute group. Was that group added to the product automatically, or did someone do it by hand?Consultant · Manufacturing
On several sales orders only one of the two item types shows as open. Can you check why?Controller · Manufacturing
On the sales order, how do we define whether an item is "new" or not? What are the criteria?Consultant · Manufacturing
Tell me how the invoicing policy on a service item works on a sales order.Consultant · Manufacturing
They have several pricelists across a lot of their products, where the difference is based on the quantity ordered.Consultant · ERP consulting
This sales order and the purchase order against it should be deleted from Odoo, with no moves. Can that be done?Controller · Manufacturing
This sales order has no validate button. Why?Controller · Manufacturing
Verifying lines in the CRM makes the screen jump down, which is disorienting for the users. Why does it happen and what can be done?Consultant · Manufacturing
We cancelled two orders for a customer and a whole load of other orders got released. Can you see what happened? Show me what was cancelled, and what was released from credit hold.Consultant · Distribution
What have this customer's sales been per year over the last five years?Operations · Distribution
What is “origin of goods” on a product for — is it just a note, or does it affect anything else?Operations · Distribution
What's the best way to see the fill rate on orders I've shipped?Consultant · Wholesale
Which orders are stuck waiting on a back-order, and what's actually holding each one?Operations · Distribution
Which products did we sell below cost last month, and on which orders?Owner · Wholesale
Which tenants haven't paid this month's rent?Operations · Small business
Why are there several sets of chips on this sales order? If the products have the same specs it makes one set and groups the products together.Consultant · Manufacturing
Why can't I confirm this? I know I don't have the stock yet, but I want to create the sales order now and ship it as soon as the stock comes in. There's a purchase order in for 64,000.Controller · Manufacturing
Why does adding this product to a sales order set the price to 10 cents? It should be computing the price from its component.Consultant · Wholesale
Why doesn't this order match this fulfilment status?Consultant · Manufacturing
Why doesn't this variant pull from the default price sheet for this customer?Owner · Import & wholesale
Why is this product combination not available?Consultant · Retail
Why is this sales order all out of whack? It doesn't reflect what was delivered and it's asking me to invoice items that are correctly added and delivered.Operations · Distribution
Purchasing & vendors
A vendor bills me for ocean freight on a container they shipped, and then another vendor sends me a bill for the same thing. I want to catch that and prevent it.Consultant · Manufacturing
Are there any purchase orders that haven't received bills for this product? We were off by around 500 items and can't understand how or why.Operations · Distribution
Can you check why, on this draft vendor bill, some prices don't match the purchase order even though it was done with auto-complete?Controller · Import & wholesale
Could I have two email addresses in Odoo for a vendor, or CC it to two people?Owner · Manufacturing
Every purchase order has a delivery address. What information do we need to put in there — the customer's address?Controller · Manufacturing
How are lines hidden on the RFQ that comes off an opportunity?Consultant · Manufacturing
How are products grouped into sections on a purchase order?Consultant · ERP consulting
How come the specs didn't come up on the purchase order?Controller · Manufacturing
How do I mark a vendor as a vendor rather than just a contact?Controller · Manufacturing
How does Odoo decide which vendor line under the product it creates the purchase order to? I thought it was always the top one, but I can see one going to a different vendor.Controller · Manufacturing
I have a purchase order that was validated and I need to update the price. Can that still be done, and how?Controller · Manufacturing
I want to add a temporary charge to an RFQ and I don't want to create a product for it. How could I add that charge?Owner · Manufacturing
I'm reviewing the down payment app in staging and I don't see a way to create the down payment from the purchase order.Consultant · Manufacturing
I've never seen this name in a breadcrumb — usually it's just the purchase order. Where does it come from?Consultant · Manufacturing
If I add a subcontracted service to a sales order, is there any way to set the cost of the sales order line automatically once the purchase order is confirmed?Consultant · Manufacturing
If I want to add more quantity to an existing purchase order or RFQ, can I? And if so, how do I do it?Owner · Manufacturing
The down-payment bill was deleted and the purchase order still shows a down payment of $750. Why?Controller · Manufacturing
The vendor billed us for 15,600 and the customer is saying they received 14,620. How do we enter that in Odoo — what do we validate for?Controller · Manufacturing
The vendor sent samples with a height of 7.5 inches. Where did they take that height from?Controller · Manufacturing
There's a down payment of $4,106.88 on this purchase order but it was never sent and there's no bill for it. How can I remove it?Controller · Manufacturing
There's a project in the CRM where two vendors were verified. What was the pricing?Controller · Manufacturing
This purchase order shows as ready to bill and order delivered, but we only validated part of the order and entered a bill against that. How come it still shows as delivered and ready to bill?Controller · Manufacturing
This vendor is set up but doesn't show up when I try entering a bill. Why?Controller · Manufacturing
This was returned. Should I delete the bill and return the dropship? We haven't invoiced yet.Controller · Manufacturing
We broker the manufacture of packaging products, and vendors often over- or under-ship an order.Consultant · Manufacturing
We have four separate orders that each need the same item. They were added to the purchase order as four separate line items instead of being combined into one. Can you advise why?Consultant · Distribution
We need to be able to delete a purchase order. Sometimes we mess up, enter a receipt against the wrong name, and need to delete it after returning the item. Is that even possible?Consultant · Small business
What activities are currently being created in the system based on the ready date of a purchase order, and when are they created?Controller · Manufacturing
What's the best way to reorder everything that needs ordering from one vendor, and how do I do it?Operations · Distribution
When I'm in the purchase order, why don't I see which order it's a related transfer to — usually it's at the bottom next to the amount? How do I know if it's applied as a landed cost to an order?Controller · Manufacturing
Which app adds 30, 60 and 90 days of sales history to a purchase order?Consultant · ERP consulting
Why did this create three purchase orders for the same vendor? Is there a way to combine them, either on this order or in future?Consultant · Manufacturing
Why doesn't this purchase order show up in the PO list?Owner · Small business
Why don't I get one purchase rider with both items, the way it is on the sales order?Controller · Manufacturing
Why don't I have a "create bill" button on my purchase orders? I only have an upload bill button.Consultant · Publishing
Why is the customer address missing from the purchase order description lines? Check the incoterm configuration for context.Consultant · Manufacturing
Why is this in "PO sent" status? Shouldn't it be in production scheduled?Controller · Manufacturing
Why were two purchase orders created for this order?Consultant · Manufacturing
Manufacturing
Are all of the goods on this order configured to create a manufacturing order? If not, why not? Review the order and give me the context.Consultant · Food service
Are delivery emails going out with the delivery slip when a transfer is validated in production?Operations · Distribution
Are there any duplicate sales orders in production from before our go-live date?Operations · Distribution
Can I manually send an order to the shop floor?Owner · Food service
Can you explain how Odoo will make the manufacturing order for this order — specifically for the sandwich?Consultant · Food service
Emails aren't being sent from our production server. Can you check what's going on?Owner · Import & wholesale
How did this order get sent to manufacturing?Consultant · Food service
How often does the shop floor app screen refresh to show new orders? Check the code for the behaviour and whether there are parameters we can change.Consultant · Food service
I'm a bit concerned about the second page in the shop floor app. I don't know why Odoo does it, but some items end up on the second page and I'm not sure when it puts them back to page one.Consultant · Food service
In the shop floor app, can I choose which package is being consumed?Consultant · Distribution
Please review the staging environment for this product. I want to understand why it didn't automatically generate a manufacturing order.Consultant · Wholesale
This item has two manufacturing orders. From how we set up routes, reservation and the custom rules, we should have one with a deadline today and one tomorrow — why are both the same?Consultant · Food service
When building a bill of materials with custom matching, a few of my variants aren't getting matched and just end up included anyway. Am I doing something wrong, or is it a bug?Consultant · Import & wholesale
Why can't I find the list of workers when I try to put it into a manufacturing order?Owner · Manufacturing
Why did these two orders get grouped with an item that has a due date of today?Consultant · Food service
Why do manufacturing orders keep getting created for the same orders?Consultant · Food service
Why do these orders have a start date in 2027?Consultant · Food service
Why does this product come onto the shop floor even though there's inventory?Owner · Food service
Why hasn't this pick generated a manufacturing order from the procurement scheduler?Consultant · Food service
Why was this created with a work station of chicken instead of meat? This other one looks to have been created correctly.Consultant · Food service
Reports & dashboards
I'm just asking a question, I don't want you to do it now. Can you put all the customers on a map for us?Operations · Import & wholesale
Documents & email
Can you explain the current setup for how pick slips print?Consultant · Distribution
Can you reverse engineer which document printed this label?Consultant · Food service
Can you tell me when, in the discuss messages, I told everyone to sync their calendars to Odoo?Operations · Distribution
Customers are saying emails aren't coming through from our system. Can you investigate?Operations · Distribution
I want to use the chatter as a full email reply flow with CC. What exists today and where are the gaps?Consultant · Manufacturing
If a specific customer doesn't want delivery emails but still wants his invoices and sales orders sent, what can I do to make that happen?Operations · Distribution
Is the parent company on a sales order getting the delivery confirmation emails even when they don't have the email box ticked?Operations · Distribution
Look at Odoo's core mail handling, specifically for Outlook. Is there any way to limit the batch size for the emails going out?Consultant · Manufacturing
Look at this customer record — when I scroll down the chatter it's very long, because of one very long email. Doesn't Odoo normally collapse longer messages?Consultant · Distribution
There's a print scenario that prints a 4x6 label when an order or picking is created. I'm not sure what it is — can you tell me?Consultant · Food service
This invoice emails and previews as a pro-forma. Why?Controller · Manufacturing
This morning our production system sent out hundreds of emails. Can you see what happened — a code change, or something else that caused it?Consultant · ERP consulting
What determines the icon shown on a message in the chatter, and does the same rule decide whether a user gets notified?Consultant · Manufacturing
When I grant access to the tenant portal, the tenant gets an email. How can I verify the email was actually sent to them?Operations · Small business
When I set a customer with an invoice address and send invoices, does it go to the parent contact's address and the invoice address, or does only the invoice address get the email?Operations · Distribution
Where in the database does the logo live, if I want to remove it? Check the shipping package label, the order acknowledgement and the emails.Owner · Import & wholesale
Which email address is used as the "from" address on emails?Consultant · Manufacturing
Why did this item get printed on the shipping label?Owner · Food service
Why does my activity notification — and some message notifications — take me to my inbox instead of opening the log notes mini view and letting me open the form from there?Operations · Distribution
Why is this customer quotation document coming out blank?Consultant · Manufacturing
Website & portal
How does the module that hides attributes on the website shop work? Can you give me instructions?Consultant · Wholesale
Is it possible to get the "contact us" page on my Odoo website to create a CRM lead in my production environment?Operations · Distribution
This out-of-stock item was ordered on a web order — it shows zero now because we updated it manually later. It looks like it was still in stock when the customer started the order but sold out.Consultant · Retail
What products are used in the categories for Odoo 18's website product category?Operations · Distribution
Why can't I pay on the link for this sales order with a credit card?Operations · Wholesale
Integrations
Can I share the project I built on another platform with you, so we can somehow bring it into Odoo?Operations · Manufacturing
Is it possible that we don't have crons active to download all the jobs in the connector?Consultant · ERP consulting
Data & imports
Don't apply any code changes this time — just review the app structure. Is there an issue with this app when you try to install it on a database that already has data?Consultant · Distribution
How is it possible that I have two of the same variant?Consultant · Retail
How, and by whom, was this transfer printed?Operations · Distribution
I have a button on the sales order form view. In dev it shows, but in staging it doesn't. Why doesn't it show in staging?Consultant · Apparel
We're noticing that some customer companies seem to be getting deleted somehow, and nobody recalls doing it manually. Can you check the system for anything that would cause that?Consultant · ERP consulting
Who put 0.5 in the packaging on this product?Operations · Distribution
Who was the last person to edit the name of this product in production?Operations · Distribution
Projects & tasks
Can I manage several databases with one Odoo.sh subscription? For example, I run a property management company — what if I also run a music festival, a church and an adult soccer league?Operations · Small business
Can you tell me, on this list, what is Odoo out of the box and what needs development?Consultant · ERP consulting
Here's the attached scope of work. Tell me if you have any questions about the requirements.Operations · Small business
How can I test this PR without having existing orders? I'm happy to create them synthetically if that would reflect what end users actually see.Consultant · Hospitality
I work with a remodelling contractor who'd benefit from the organisation Odoo brings. Is Odoo Online a suitable subscription for him? He manages whole-house projects.Operations · Small business
I'm thinking about an Odoo Online subscription and building a platform to manage a music festival. The festival has golf carts as shuttles, among other things.Operations · Small business
I'm trying to see whether the invoice for this customer was done right — specifically, can you check that we invoiced all the billable hours?Consultant · ERP consulting
I'm trying to work out which Odoo module would be best for this maintenance and repair process. We have items that get installed on a vessel, and we pay the vessel owner a fee.Consultant · ERP consulting
People are marking things for today and it's somehow carrying over to tomorrow's sheet. They start on the tablet on today's date, and then when they hit save it moves.Consultant · Small business
Review Odoo 19's built-in AI features. We want a flow that does the following — tell me what's possible out of the box, what the gaps are, and what alternative flow could cover them.Consultant · Publishing
Review this file and all of its assumptions. Give me feedback, and alternatives if you think there's a better way to do what's needed.Consultant · Distribution
Review this request and tell me: is his analysis true, is there a setting that changes it without development, and is development actually required to do it?Consultant · Distribution
We used to have a button for admins on the group page that let them enter points for any specific day. Did we destroy that button completely or just hide it? How easy would it be to bring back?Consultant · Small business
What do you think of the Odoo 19.3 release notes?Operations · Small business
What questions have I not resolved? What modifications haven't been merged? What setup for testing, or anything else, is still pending?Operations · Small business
Why don't I see the button to start recording time for timesheets?Consultant · Small business
Why don't these timesheet lines come up when I try to invoice timesheets for May?Consultant · ERP consulting
Work out what's possible in a standard user flow for an end user of the system and give me your recommendations. We'll be sending the instructions as an email response.Consultant · Manufacturing
Delivery & dispatch
When a load is changed to a pick-up, my rules clear the driver, vehicle and round. Can the same thing happen to a back order created from that load?Operations · Distribution
Users & permissions
As the administrator, I don't want all the employees to see my calendar events — I'd like them hidden, or private without the details. What are the settings for that?Operations · Distribution
How do permissions to the Studio app work? How would I limit Studio changes to specific users?Consultant · Distribution
How do the permissions on the merge purchase app work?Consultant · Distribution
If we add external users, does it cost money? What can they see — is that a customisation, or can it be done straight away?Controller · Manufacturing
If you're an individual under a contact and you have access to the parent company's portal, are you restricted in what you can see there?Operations · Distribution
What are the record rules and access rules in production controlling who can get to the blueprint records?Consultant · Manufacturing
What permission does someone need to be able to print cheques?Operations · Distribution
Why can't this user send a customer quotation from the CRM?Consultant · Manufacturing
Point of sale
Can you check whether there are any discrepancies in the cash and cash register reconciliation? Point out anything glaring or unusual.Operations · Distribution
Does closing a POS session make it faster the next time a session is opened, or does that have no effect?Consultant · Hospitality
How do I archive orders from the POS?Owner · Food service
In the POS, is it possible to limit it to only sell what's in stock?Consultant · Food service
Review how the customer account method works in Odoo POS. Look at some orders in production and work out how we can see the remaining balance on an order, allowing for later settlements.Consultant · Hospitality
The cash register closed today in Odoo at $195.86. I received $314.91 — $119.05 in the bag. Can you check the payments against this session and the journal to see where I'm off?Consultant · Distribution
What do I need to do to connect this user to the card reader, so they can use the terminal at their computer?Operations · Distribution
Why can't I select the put-on-hold route in my POS session?Consultant · ERP consulting
Automation
I set one user as the default on the activity for scheduling a delivery, but they're still being assigned to someone else. Why is that happening?Operations · Distribution
I want to understand how the date-based trigger in Odoo automation rules works — will this flow work?Consultant · Manufacturing
We have insurance claim emails that go out when an invoice reaches a certain amount of sales. Can you check whether you know what I'm talking about?Controller · Manufacturing
People & payroll
Employees can't attach proof-of-delivery photos in the barcode app — it kicks them out. Can you see why?Operations · Distribution
When I create a time off from the 13th to the 27th, Odoo only counts working days. Is there a configuration where it counts all calendar days, including weekends?Operations · Small business
Which week is the last payroll that was imported into Odoo?Controller · Manufacturing
Does it change anything while investigating?
No. Set the connection to Read and it physically cannot write, whatever anyone asks it to do. Investigations are the safest thing you can do with CodeCobra, which is why most people start here.
How do I know the answer is right?
Because it shows you the records. A good answer names the specific entries, orders or moves that produce the discrepancy, so you can open them in Odoo and check. Ask for them if they aren't offered.
What if it can't find the cause?
It tells you, and tells you what it ruled out. A hedged answer is information — it means the data genuinely doesn't support a conclusion, usually because a field was never filled in or the history predates your Odoo instance.